Pick n Pay: EDI And Query Resolution Administrator
Reference Number: PNP201221-4
Job Ti tle: EDI and Query Resolution Administrator
Job Type Classification: Permanent
Division / Region: Finance
Department: Finance
Location – Town / City: Kenilworth Office Park
Location – Province: Western Cape
Location – Country: South Africa
Job Advert Summary
• Resolve vendor queries that are logged on the PnP portal
Minimum Requirements
• Matric
• 3 Years proven experience as creditors clerk or in a similar administrative environment
• Proven computer literacy (MS EXCEL, MS WORD, Microsoft Outlook)
• Previous experience of SAP FI Accounts Payable module
• Ability to work under pressure
• Must be able to work overtime if the need arises
• Ability to reconcile vendor balances to supplier statements
• Understanding of GL accounts, vendor accounts and the creditors ledger
• Understanding of the fundamentals of accounting
Duties & Responsibilities
• Responding promptly to the vendor inquiries through acknowledgement and the receipt of the query.
• Resolving the vendor queries/complaints
• Obtaining and evaluating all appropriate information needed for handling the queries and complaints
• Internal company processes to be adhered to and authorization to be attained as required.
• Support to be provided to the Accounts Payment team – Payments/Capturing
• Communicating and coordinating with the several internal departments to ensure resolution is obtained.
• Ensure that all tickets are closed internally on completion of the inquiry
• Allocated tickets must be checked for categories before investigation.
• Assess the documentation received and retrieve necessary authorization from the relevant departments for actioning
• Ensure invoice (FV60) /credit memos (FV65) are captured where required
• Ensure invoices not goods receipted are send to the Assistant Manager for actioning with the receiving team and stores
• Liaise with supervisors on completed tickets for closure
• Track and follow up on outstanding tickets awaiting feedback
Competencies
• Strong sense of accountability and operational excellence
• Ability to cope with ever-changing retail environment
• Well organised with strong attention to detail and accuracy
• Accurate, thorough and methodical
• Conscientious (by the book)
• Strong analytical skills
• Reconciliation skills
• Good verbal and written communication skills
• Sense of urgency
• Ability to handle routine work
• Ability to work under pressure
• Ability to work as part of a team
• Continuous and consistent professionalism in all aspects of work
Additional Information
• Competency based interview to assess above requirements and competencies
• Relevant Testing
Apply Online for the Pick n Pay: EDI And Query Resolution Administrator
Closing Date: 2021/01/1