Transnet: Call Centre Learnership 2022 / 2023
The purpose of the Training Programme is to develop a pipeline for key roles within Transnet Port Terminals (TPT) through a structured 18-month training programme. The programme seeks to place Learners in specific areas within TPT according to their academic background, career aspirations and business requirements.
Operating Division: TPT POD Corporate H/O
Position Title: Learnership: Call Centre
Employee Group: Trainee
Department: People Mgmt
Location: Durban
Reporting To: Interaction Centre Manager
Grade Level: LRN
Reference Number: 2021594
Position outputs:
Follow a structured training programme
- Undergo performance reviews and assessments.
- Perform all duties as contained in his/her development programme, as well as which he/she may reasonably be required to perform by Transnet Port Terminals.
Qualifications & Experience:
- Grade 12 / Matric / NQF Level 4 equivalent – incumbent to be based at TPT Head Office.
- Completed Certificate programme (logistics, operations management, or related) will be an advantage.
Competencies:
- Time management.
- Interpersonal skills and relationship building.
- Conflict management and resolution.
- Effective writing skills.
- Self-motivated.
- Attention to detail.
- Service orientated.
- Can-do-attitude.
- Integrity.
- Ability to work under pressure.
- Computer literacy.
- Knowledge of Microsoft Packages.
- Ability to multi-task.
NB Preference will be given to applicants within the eThekwini Municipality.
Apply Online for the Transnet: Call Centre Learnership 2022 / 2023
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