Transnet: Call Centre Learnership 2022 / 2023

The purpose of the Training Programme is to develop a pipeline for key roles within Transnet Port Terminals (TPT) through a structured 18-month training programme. The programme seeks to place Learners in specific areas within TPT according to their academic background, career aspirations and business requirements.

Operating Division: TPT POD Corporate H/O
Position Title: Learnership: Call Centre
Employee Group: Trainee
Department: People Mgmt
Location: Durban
Reporting To: Interaction Centre Manager
Grade Level: LRN
Reference Number: 2021594

Position outputs:

Follow a structured training programme

  • Undergo performance reviews and assessments.
  • Perform all duties as contained in his/her development programme, as well as which he/she may reasonably be required to perform by Transnet Port Terminals.

Qualifications & Experience:

  • Grade 12 / Matric / NQF Level 4 equivalent – incumbent to be based at TPT Head Office.
  • Completed Certificate programme (logistics, operations management, or related) will be an advantage.

Competencies:

  • Time management.
  • Interpersonal skills and relationship building.
  • Conflict management and resolution.
  • Effective writing skills.
  • Self-motivated.
  • Attention to detail.
  • Service orientated.
  • Can-do-attitude.
  • Integrity.
  • Ability to work under pressure.
  • Computer literacy.
  • Knowledge of Microsoft Packages.
  • Ability to multi-task.

NB Preference will be given to applicants within the eThekwini Municipality.

Apply Online for the Transnet: Call Centre Learnership 2022 / 2023

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