Shop Assistant / Cashier ( Fixed Term Contract 5 Months) – Clicks Venda Plaza
Clicks Group is hiring Shop Assistants/Cashiers to provide excellent customer service, manage point-of-sale operations, and promote loyalty programs. Apply now for a permanent role.
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Thohoyandou
Contract: Fixed Term Contract
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations.
- Retail/FMCG background and understanding of merchandising and promotions principles.
- Understanding of stock management proceduress.
- Knowledge of customer service excellence.
Skills:
- Planning and organising skills.
- Problem-solving skills.
- Strong customer orientation.
- Good communication skills.
- Computer literacy.
- Numeracy skills.
Competencies:
Essential:
- Relating and networking.
- Following instructions and procedures.
- Delivering Results and Meeting Customer Expectations.
Desirable:
- Working with people.
- Persuading and Influencing.
- Planning and Organising.
- Coping with Pressures and Setbacks.
Minimum requirements
Experience:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Essential: Grade 12.
- Desirable: Maths 50% and English 50% at Grade 12 level.
Apply Online for the Shop Assistant / Cashier( Fixed Term Contract 5 Months) – Clicks Venda Plaza