Location: Cape Town
Here’s what you can expect to be doing in the role:
- Obtain a Call Centre qualification over 12 months of your learnership program.
- All your training will be scheduled during the 12 months of your learnership program.
- Continuous feedback and coaching to set you up for success.
- Progressively working towards achieving sales objectives and revenue targets.
- Ensure that the agreed sales and revenue targets are achieved in line with business requirements.
- Meet operational and quality efficiencies.
- Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality.
- Provide an exceptional customer experience.
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador.
Requirements
- Matric/Grade 12 (Inclusive of Mathematics or Mathematics Literacy).
- 0 -2 years working experiences.
- Clear criminal record.
- Computer Literacy advantageous.
A little about who you are:
- Effective communicator.
- Tenacity.
- Determined.
- Have problem solving ability.
- Self-Motivated.
- Eagerness and willingness to learn and grow.
- Good work ethic.
Benefits
- Earn a monthly stipend.
- Obtain a Call Centre qualification.
- Creative agile work environment.
- Café and lounge area.
- Staff restaurant with a variety of healthy meal options.
Documents Required
- Updated CV.
- Certified copy of ID (not older than 3-months).
- Certified Matric Certificate (not older than 3-months).
Apply Online for the Homechoice: Call Centre Learnership Programme 2023
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